Make My Tour FZ LC
| Make My Tour | |
| |
| Type | Private |
| Industry | Travel and tourism |
| Headquarters | Dubai, United Arab Emirates |
| Area served | Worldwide |
| Services | Visa processing, flight reservations, hotel bookings, customized holiday packages, local excursions, travel consulting |
| Website | makemytour.ae |
Make My Tour is a travel agency and tour operator headquartered in Dubai, United Arab Emirates. Operating legally as Make My Tour FZC LLC, the company provides travel management services, including tourist visa processing, flight bookings, accommodation arrangements, bespoke holiday packages, local excursions, and corporate travel consulting.
The firm specializes in inbound tourism across the United Arab Emirates alongside outbound international holiday packages for leisure and business travelers.
Overview
Make My Tour functions as an integrated travel services provider catering to corporate clients, families, couples, and solo travelers. The agency structures customized travel itineraries, luxury retreats, and ground transport arrangements. Utilizing a combination of dedicated travel advisors and digital booking systems, the firm manages destination logistics across regional and international travel corridors.
Vision and mission
- Vision: To establish an internationally recognized travel brand focused on personalized service, digital innovation, and memorable travel experiences.
- Mission: To deliver accessible, cost-effective, and dependable travel solutions that simplify itinerary planning and enhance traveler comfort.
Core services
Make My Tour provides end-to-end travel management solutions, including:
- Visa & Documentation Services: Comprehensive tourist and business visa assistance, entry documentation management, and appointment scheduling for multiple international destinations.
- Airline Reservations: Ticketing and flight management across domestic and international commercial airlines.
- Tailored Vacation Packages: Custom-designed itineraries covering beach resorts, adventure tourism, cultural heritage, and luxury travel.
- Excursions & Day Tours: Short-duration guided tours, desert safaris, dhow dinner cruises, and local sightseeing excursions.
- Hotel & Resort Reservations: Global booking access spanning boutique properties, business hotels, and luxury resorts.
- Travel Insurance: Medical coverage, trip cancellation policies, and travel protection packages.
- Corporate Travel Consulting: Dedicated corporate advisory for business travel logistics, meetings, incentives, conferences, and exhibitions (MICE).
Inbound UAE tourism portfolio
The agency manages an extensive portfolio of inbound tourism experiences across the seven emirates of the UAE, including:
- Desert Safaris with traditional bedouin camp experiences and dune bashing
- Observation deck experiences at Burj Khalifa (At The Top)
- Dinner cruises on traditional dhow vessels along Dubai Creek and Dubai Marina
- Day trips to Ferrari World Abu Dhabi
- Visits to Dubai Aquarium & Underwater Zoo
- City sightseeing tours across Dubai, Abu Dhabi, Sharjah, and Al Ain
- Helicopter aerial tours and jet ski sea excursions
- Ski Dubai indoor snow park activities
- Excursions to the Musandam Peninsula (Khasab and Dibba dhow cruises)
- Water park admissions to Aquaventure, Yas Waterworld, and Wild Wadi
Operational structure
Make My Tour maintains specialized operational divisions to support client management:
- Travel Consultants: Specialists in destination planning, itinerary customization, and leisure travel.
- Corporate Travel Specialists: Account managers coordinating corporate logistics, flights, and executive accommodation.
- Visa & Immigration Experts: Regulatory specialists managing visa application documentation and government processing.
- Logistics & Operations: Coordinators managing private ground transport fleets, tour drivers, and group transit.
- Customer Support Team: 24/7 helpdesk handling real-time itinerary modifications and emergency client support.
- Technology Integration Team: Developers overseeing internal booking systems and digital customer portals.
Competitive advantages
- Operation of a dedicated private vehicle fleet with professional drivers
- Expedited 24-hour visa assistance options
- On-ground headquarters and localized service staff in Dubai
- Tailor-made itinerary construction across competitive pricing structures
- Continuous 24/7 client support during active travel